At phjk, we take your product satisfaction very seriously. We want you to not only like the products you purchase from phjk, we want you to love them!
We will take the product back within 14 days if it comes back in perfect condition.
Damage claims must be filed with UPS.
Your order may be eligible for a return or exchange depending on the artist’s return or exchange policies.
Each artist on phjk adheres to their own policies regarding refunds, exchanges, returns and damages. Policies vary from artist to artist. Artists aren’t required to accept a return or exchange unless stated in their policy as outlined below. All personalized product is not available for refund, return or exchange.
We recommend before purchasing or registering for an item, that you review the artists returns & exchange policy below. All artists are listed in alphabetical order.
Regardless of what is stated below, if you have an issue with an order (wrong product, product defect, damaged product, shipping issue) please reach out to phjk customer support directly – NOT the artist.